ReefMat Sump Modification Kit
Shipping & Returns
Shipping & Returns
Free Shipping On Orders Over $49
All orders over $49.00 ship free using a combination of USPS, FedEx and UPS. All in stock items will ship out within 24-48 hours Monday-Friday. Drop ship items such as large aquariums, large sumps and full aquarium systems can take 1-2 weeks to arrive depending on availability. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
$7.99 Flat Rate Shipping On Orders Under $49
If your order is under $49.00 shipping is only $7.99 using a combination of USPS, FedEx & UPS. All in stock items will ship out within 24-48 hours Monday-Friday. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
Drop Shipping
There are a few items that are drop shipped directly from the manufacturer. Any item that drop ships will be marked on the product page. Large items like aquariums, stands, and lights may take anywhere from 1-3 weeks for final delivery.
Returns
We're happy to accept returns of new products in their original packaging within 60 days of original purchase for a full refund. Just give us a call or send us an email, you must receive an RMA number before shipping back your products. Returns received without an RMA number will be refused and sent back.
Returned items must be sent back to us in new and unused condition in the original packaging along with all accessories, warranty cards, manuals, software, cables, etc.
Special order items are non returnable and are marked on the items page.
Returns For Unused Open Box Products
Hold on to your packaging! If you purchased a product in the last 30 days that's opened but unused, has never seen saltwater and still has all of its original packaging (warranty cards, manuals, accessories, etc.) we can accept your return and offer a refund to your original form of payment minus a small 10% restocking fee.
- Products must be returned in the original packaging. Products returned with broken manufacturer seals, damaged or altered packaging, missing packing material, warranty cards, manuals and/or accessories will be treated as an unused but open item.
- Items purchased as new but have been opened and received more than 30 days after the original purchase will be returned to you free of charge.
- Items that show any sign of exposure to water or use, returned with damaged or altered packaging or missing packing material including warranty cards, manuals and accessories are not eligible for return and will be returned to you free of charge.
- All items sold under clearance, blowout, or liquidation are final and not eligible for return.
Manufacturer Defects & Warranties
Sometimes items just don't work out of the box, contact us and we'll work with you to make it right!
If your product arrives non-functional due to manufacturer defects, it may be exchanged for the same product within 30 days at no cost to you!
Purchased more than 30 days ago, but need warranty support? We'll ensure your issue is handled fast and efficiently by acting as the first point of contact. We'll introduce you to the best contact at the manufacturer, and make sure the manufacturer knows of the issue you're encountering!
Please Note:
- Shipping & Delivery fees are non-refundable.
- Gift Cards are non-refundable.
- Return shipping may be deducted from your refund.
- Please retain all product packaging and tags until you are completely satisfied with your purchase.
- Please open all packages and inspect all items for damage immediately upon arrival. Damages must be reported within 3 days of the reported delivery.
Specialty tools to make your sump ReefMat-ready in minutes!
- Specially manufactured tools for use with Red Sea REEFER sumps
- Suitable for use in saltwater
- Extremely thin and flexible blades to get into tight joints
- Scraper included to remove excess silicone for clean finish
- Modify your sump in just 15 minutes -- no draining or moving required
Although the new Gen5 Red Sea REEFERS come with ReefMat-ready sumps, older generations may require some modification to get your new ReefMat 500 or 1200 Fleece Roller to fit.
Removing the glass and plastic components from the Red Sea Reefer sump to accomodate your ReefMat Filter Roller will require cutting through a layer of silicone that is less than 0.2mm thick. A regular utility knife is too thick to handle this job, which is why Red Sea has provided a set of specially manufactured blades that are both thin and flexible enough to get the job done correctly.
The modification process will take an estimated 15 minutes and can be done without draining the sump or removing it from the cabinet.
Items Included:
- 1x Utility blade handle with snap-off blades
- 2x 0.1mm Blades
- 2x 0.15mm Blades
- 1x Blade storage case
- 1x Small glass scraper