Clam Hammock
Shipping & Returns
Shipping & Returns
Free Shipping On Orders Over $49
All orders over $49.00 ship free using a combination of USPS, FedEx and UPS. All in stock items will ship out within 24-48 hours Monday-Friday. Drop ship items such as large aquariums, large sumps and full aquarium systems can take 1-2 weeks to arrive depending on availability. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
$7.99 Flat Rate Shipping On Orders Under $49
If your order is under $49.00 shipping is only $7.99 using a combination of USPS, FedEx & UPS. All in stock items will ship out within 24-48 hours Monday-Friday. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
Drop Shipping
There are a few items that are drop shipped directly from the manufacturer. Any item that drop ships will be marked on the product page. Large items like aquariums, stands, and lights may take anywhere from 1-3 weeks for final delivery.
Returns
We're happy to accept returns of new products in their original packaging within 60 days of original purchase for a full refund. Just give us a call or send us an email, you must receive an RMA number before shipping back your products. Returns received without an RMA number will be refused and sent back.
Returned items must be sent back to us in new and unused condition in the original packaging along with all accessories, warranty cards, manuals, software, cables, etc.
Special order items are non returnable and are marked on the items page.
Returns For Unused Open Box Products
Hold on to your packaging! If you purchased a product in the last 30 days that's opened but unused, has never seen saltwater and still has all of its original packaging (warranty cards, manuals, accessories, etc.) we can accept your return and offer store credit or a refund to your original form of payment minus a small 15% restocking fee.
- Products must be returned in the original packaging. Products returned with broken manufacturer seals, damaged or altered packaging, missing packing material, warranty cards, manuals and/or accessories will be treated as an unused but open item.
- Items purchased as new but have been opened and received more than 30 days after the original purchase will be returned to you free of charge.
- Items that show any sign of exposure to water or use, returned with damaged or altered packaging or missing packing material including warranty cards, manuals and accessories are not eligible for return and will be returned to you free of charge.
- All items sold under clearance, blowout, or liquidation are final and not eligible for return.
Manufacturer Defects & Warranties
Sometimes items just don't work out of the box, contact us and we'll work with you to make it right!
If your product arrives non-functional due to manufacturer defects, it may be exchanged for the same product within 30 days at no cost to you!
Purchased more than 30 days ago, but need warranty support? We'll ensure your issue is handled fast and efficiently by acting as the first point of contact. We'll introduce you to the best contact at the manufacturer, and make sure the manufacturer knows of the issue you're encountering!
Please Note:
- Shipping & Delivery fees are non-refundable.
- Gift Cards are non-refundable.
- Return shipping may be deducted from your refund.
- Please retain all product packaging and tags until you are completely satisfied with your purchase.
- Please open all packages and inspect all items for damage immediately upon arrival. Damages must be reported within 3 days of the reported delivery.
Xport-Ca Clam Hammocks combine the benefits of vast surface area and intelligent design with a high-purity aragonite component to maximize the aquarist’s use of available space in coral and clam culture systems, while maximizing the growth rate potential of coralline algae, yielding shorter grow out to market than when using conventional plugs.
- Combines the benefits of vast surface area and intelligent design with a high-purity aragonite component to keep Tridacnid clams and their allies cradled, facing aquarium lighting, and off of the aquarium substrate.
- Open, porous “foamed aragonite” composition is readily and rapidly adhered to by bivalves.
- Simplifies placement of zooxanthellate clams, and enables relocation without undue risk of damage to the tender foot or glands that cement the specimen into place.
- Enables unhindered growth small cultured specimens to reach large proportions in captivity.
- Average surface area of 500,000 ft2 per cubic foot (~1,900 m2 per L, ~150 ft2 per gram) encourages colonization by beneficial nitrifying bacteria, resulting in rapid and efficient conversion of ammonia into nitrite and nitrate and further enhancing the stability of nutrient concentrations in reef systems.
- Rapidly encrusted with coralline algae, causing the hammock to blend seamlessly with mature live rock in a matter of weeks under normal reef water and lighting conditions.
- Researched, designed, and made in the USA of US-sourced, high-quality ingredients.
Instructions:
Rinse surface dust off of ClamHammock by immersing it in aquarium water and agitating until no more dust appears to fall from the piece; this will seed the piece with beneficial bacterioplankton. ClamHammock may be left in the aquarium until needed, to seed with nitrifiers and/or coralline algae. To successfully introduce a zooxanthellate clam to the ClamHammock, place the bivalve in the approximate center of the concave radius, flat-side down, in an area of low water flow and adequate illumination. The clam requires adequate time in this low energy environment to adhere to the ClamHammock, so resist temptation to move the clam for 5 days following this initial placement. When it is apparent that the clam has attached to the ClamHammock, then both may be moved by gently picking the ClamHammock (not picking both up by grasping the clam) up and moving it into the desired location.
Note: While we make every effort to ensure that ClamHammock(s) will arrive undamaged, rough handling during shipping may occassionally result in breakage. Fortunately, the pieces may be easily repaired with R.E.E.F.-Fuze FCA or another fast-drying, aquarium-safe adhesive, by applying a small amount of the adhesive to one of the two mating surfaces, then holding them together for a few seconds, or until the adhesive has set and the repair is durable. The growth of coralline algae over a previously-damaged ClamHammock will further solidify the structure.
Technical Background:
Combining the benefits and cutting-edge technology of fluorescent cyanoacrylate (which clearly shows the rate of coral tissue growth following propagation when illuminated under actinic light sources) and Xport-Ca, an aragonite-based version of NanoIntelex Xport filtration media (all of which is made in our private factory in the United States), Brightwell Aquatics introduces the R.E.E.F. Frag system. The goal is simple: to improve productivity, use of spatial and monetary resources, and consequently the bottom line of coral and zooxanthallate clam farmers. 100% researched, designed, and made in the USA of US-sourced, high-quality ingredients.
The acronym, “R.E.E.F.”, stands for Responsible, Ecologically-Ethical Fragging. As stewards of natural marine habitats through ethical reef aquarium husbandry practices and responsible selection of aquarium inhabitants as their care requirements are met, and hopefully exceeded, by the capabilities of the aquarium that they are being placed into, the fate of many species’ long-term survival on our planet may literally be in the hands of those who understand their needs best: recreational and professional aquarists.