Poly Filter Aquarium Filter
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Shipping & Returns
Shipping & Returns
Free Shipping On Orders Over $49
All orders over $49.00 ship free using a combination of USPS, FedEx and UPS. All in stock items will ship out within 24-48 hours Monday-Friday. Drop ship items such as large aquariums, large sumps and full aquarium systems can take 1-2 weeks to arrive depending on availability. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
$7.99 Flat Rate Shipping On Orders Under $49
If your order is under $49.00 shipping is only $7.99 using a combination of USPS, FedEx & UPS. All in stock items will ship out within 24-48 hours Monday-Friday. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
Drop Shipping
There are a few items that are drop shipped directly from the manufacturer. Any item that drop ships will be marked on the product page. Large items like aquariums, stands, and lights may take anywhere from 1-3 weeks for final delivery.
Returns
We're happy to accept returns of new products in their original packaging within 60 days of original purchase for a full refund. Just give us a call or send us an email, you must receive an RMA number before shipping back your products. Returns received without an RMA number will be refused and sent back.
Returned items must be sent back to us in new and unused condition in the original packaging along with all accessories, warranty cards, manuals, software, cables, etc.
Special order items are non returnable and are marked on the items page.
Returns For Unused Open Box Products
Hold on to your packaging! If you purchased a product in the last 30 days that's opened but unused, has never seen saltwater and still has all of its original packaging (warranty cards, manuals, accessories, etc.) we can accept your return and offer a refund to your original form of payment minus a small 10% restocking fee.
- Products must be returned in the original packaging. Products returned with broken manufacturer seals, damaged or altered packaging, missing packing material, warranty cards, manuals and/or accessories will be treated as an unused but open item.
- Items purchased as new but have been opened and received more than 30 days after the original purchase will be returned to you free of charge.
- Items that show any sign of exposure to water or use, returned with damaged or altered packaging or missing packing material including warranty cards, manuals and accessories are not eligible for return and will be returned to you free of charge.
- All items sold under clearance, blowout, or liquidation are final and not eligible for return.
Manufacturer Defects & Warranties
Sometimes items just don't work out of the box, contact us and we'll work with you to make it right!
If your product arrives non-functional due to manufacturer defects, it may be exchanged for the same product within 30 days at no cost to you!
Purchased more than 30 days ago, but need warranty support? We'll ensure your issue is handled fast and efficiently by acting as the first point of contact. We'll introduce you to the best contact at the manufacturer, and make sure the manufacturer knows of the issue you're encountering!
Please Note:
- Shipping & Delivery fees are non-refundable.
- Gift Cards are non-refundable.
- Return shipping may be deducted from your refund.
- Please retain all product packaging and tags until you are completely satisfied with your purchase.
- Please open all packages and inspect all items for damage immediately upon arrival. Damages must be reported within 3 days of the reported delivery.
The Poly Filter is for filtering and purifying both fresh and salt water aquariums. It is a formulation of a special patented material bonded to a synthetic matrix. By means of a unique proprietary process, the Poly Filter is made impervious to salt and is also organic loving to certain materials. It can absorb and adsorb contaminants and other toxic materials found in nature or added to fresh and salt water with or without fish and invertebrates. Medication added to fresh and salt water aquariums for treatment of diseased fish will automatically be removed by the Poly Filter after serving their intended purpose before the medication can produce a toxic effect on the fish.
The Poly Filter is non-toxic and harmless to biological filtration because it allows a sufficient amount of ammonia to reach the biological filter in order to sustain the bacteria culture. The Poly Filter provides a supplemental means for removal of ammonia when the biological filter is unable to break down the excess ammonia and its concentration increases rapidly. Then the Poly Filter adsorbs the excess ammonia while the biological filter readjusts to higher ammonia input levels.
Two Sizes Available:
- 4" x 8"
- 12" x 12"
Operating Instructions:
Freshwater Application:
Add Poly Filter to any holder or apparatus at any time.
Establishing Marine/Reef System:
Add Poly-Filter so water can pass through it.
For Maximum Filtration: Eliminate all water bypass.
Poly-Filter in established marine & freshwater systems:
- Conventional power filter: Place Poly-Filter on bottom plate. Cover with gravel or floss. Do not restrict flow.
- Plastic undergravel filters: Place Poly-Filter on top of the undergravel plate. Cover filter and plate with gravel.
- Canister-type power filters: Place Poly-Filter in the chemical filter compartment. Add floss according to manufacturer’s instructions.
Medication removal (parasite and antibiotic treatments):
Remove Poly Filter from water before any type of medication is added. Follow medication instructions issued by the manufacturer. After treatment is complete, place Poly-Filter back in the water to remove traces of medication. Test water for safe levels. When safe, remove discolored Poly-Filter, dry and save for next medication. Place new Poly-Filter in the water for removal of conventional organics and water purification.
Adding vitamins and trace elements:
Remove Poly-Filter from water before adding vitamins or trace elements. After 12 hours place Poly-Filter back into water. Poly-Filter will not remove calcium, magnesium, strontium, barium or alkalinity supplements. Poly Filter will not remove trace elements included in marine salt mixtures.
General maintenance comments:
The Poly Filter turns colors when removing medications:
- Aqua to Dark Blue: Copper or Copper salts
- Orange: Iron
- Bright Red: Aluminum
- Bright Yellow: Ammonia, Amines or Solvents
Dyes: Color of the solution when added i.e. Methylene Blue: Pale Blue. Malachite Green: Light Green, Tannins/Humic acid: Dark Brown, Organic Wastes: Light Tan progressing to Dark Brown. Poly-Filter extends time between water changes. Add de-chlorinated water to make up for evaporation loss. If pH shifts below acceptable level change water and add a new Poly-Filter. Heavy slime producing water conditioners can surface coat Poly-Filter and interfere with absorption performance. In marine water, soak in 3% hydrogen peroxide then rinse (in freshwater) well. In freshwater soak in 10% marine salt water solution then rinse (in freshwater) well.