MATEY
Shipping & Returns
Shipping & Returns
Free Shipping On Orders Over $49
All orders over $49.00 ship free using a combination of USPS, FedEx and UPS. All in stock items will ship out within 24-48 hours Monday-Friday. Drop ship items such as large aquariums, large sumps and full aquarium systems can take 1-2 weeks to arrive depending on availability. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
$7.99 Flat Rate Shipping On Orders Under $49
If your order is under $49.00 shipping is only $7.99 using a combination of USPS, FedEx & UPS. All in stock items will ship out within 24-48 hours Monday-Friday. This shipping offer is only available in the 48 contiguous US. Not valid on wholesale orders.
Drop Shipping
There are a few items that are drop shipped directly from the manufacturer. Any item that drop ships will be marked on the product page. Large items like aquariums, stands, and lights may take anywhere from 1-3 weeks for final delivery.
Returns
We're happy to accept returns of new products in their original packaging within 60 days of original purchase for a full refund. Just give us a call or send us an email, you must receive an RMA number before shipping back your products. Returns received without an RMA number will be refused and sent back.
Returned items must be sent back to us in new and unused condition in the original packaging along with all accessories, warranty cards, manuals, software, cables, etc.
Special order items are non returnable and are marked on the items page.
Returns For Unused Open Box Products
Hold on to your packaging! If you purchased a product in the last 30 days that's opened but unused, has never seen saltwater and still has all of its original packaging (warranty cards, manuals, accessories, etc.) we can accept your return and offer store credit or a refund to your original form of payment minus a small 15% restocking fee.
- Products must be returned in the original packaging. Products returned with broken manufacturer seals, damaged or altered packaging, missing packing material, warranty cards, manuals and/or accessories will be treated as an unused but open item.
- Items purchased as new but have been opened and received more than 30 days after the original purchase will be returned to you free of charge.
- Items that show any sign of exposure to water or use, returned with damaged or altered packaging or missing packing material including warranty cards, manuals and accessories are not eligible for return and will be returned to you free of charge.
- All items sold under clearance, blowout, or liquidation are final and not eligible for return.
Manufacturer Defects & Warranties
Sometimes items just don't work out of the box, contact us and we'll work with you to make it right!
If your product arrives non-functional due to manufacturer defects, it may be exchanged for the same product within 30 days at no cost to you!
Purchased more than 30 days ago, but need warranty support? We'll ensure your issue is handled fast and efficiently by acting as the first point of contact. We'll introduce you to the best contact at the manufacturer, and make sure the manufacturer knows of the issue you're encountering!
Please Note:
- Shipping & Delivery fees are non-refundable.
- Gift Cards are non-refundable.
- Return shipping may be deducted from your refund.
- Please retain all product packaging and tags until you are completely satisfied with your purchase.
- Please open all packages and inspect all items for damage immediately upon arrival. Damages must be reported within 3 days of the reported delivery.
MATEY
Precision feeding, one click at a time.
There’s nothing like feeding your tank by hand. Whether you’re dropping pellets to your favorite wrasse or watching a coral grab a sinking bite, it’s one of those small, satisfying rituals that keep you connected. But if you've ever tried to target feed with a turkey baster or a clumsy kitchen tool, you know how awkward it can be. That’s what inspired us to build the MATEY, a purpose-built handheld feeder for delivering precise portions right where you want them, even at the bottom of your tank.
Built for Real Target Feeding
Most so-called “hand feeders” are designed for dropping food at the surface. MATEY is different. With modular acrylic tubes and a one-click dispensing wheel, you can reach deep into the tank and deliver a single portion directly to fish and corals below the surface. No floating mess, no wasted food, no wet or stinky fingers.
What Makes MATEY Unique
Subsurface Target Feeding
Each Matey includes two 14-inch acrylic tubes that connect with a friction-fit coupler. You can reach up to 28 inches down, making it easy to feed corals on the sand bed or fish that stay low in the tank.
Metered One-Click Dispensing
The internal wheel has grooves that cradle each pellet. One click dispenses one dose. You get full control over how much food goes into the tank, whether you're feeding two pellets or twenty.
Switches from Target to Broadcast
Want to broadcast feed instead? Just twist and remove the feed tube. Now you’ve got a clean, one-handed tool for feeding active fish at the surface without making a mess.
Mess-Free Filling
The twist-off cap and twist-on funnel make filling quick and clean. No spills, no scooping over the tank, no juggling food jars every time you feed.
Comfortable to Use
Chamfered edges and a natural grip shape make MATEY easy to hold and operate. The thumb groove is a small detail, but it makes every click feel dialed in.
Designed to Last
MATEY is hand-assembled and easy to take apart for cleaning or service. Each one includes an Allen key for occasional maintenance. It's built on high-precision machines using premium materials for a smoother finish and better strength.
Compatible Foods
MATEY works best with sinking pellet and crumble-style foods between 0.5 and 3mm. We've tested it with:
- Brightwell Aquatics Reef Blizzard
- Reef Nutrition TDO (S/M/L)
- Benepets Pellet LPS/REEF (S/L)
- Aquaforest: AF Marine Mix S
- Fauna Marin LPS Grow and Color
- Fluval Bug Bites
Item’s Included
- MATEY Hand Feeder
- Two 14” Acrylic Feed Tubes with coupler
- Best Mate Holder with Adhesive Backing
- Twist-on Fill Funnel
- Allen Key
Designed, Built, Assembled in the USA
MATEY was created to solve real problems aquarists face when feeding. It’s more precise than anything else out there, and unlike the tools you’ve been improvising with, it was built for the job.